Niagara Regional Pet and Home Services
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Niagara Regional Pet and Home Services
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House Sitting * Overnight Sitting * Coming Home * Last Minute Service * Home Tidy Home * Home Clean Home * Key & Code * Add-Ins
The consultation appointment is usually held no later than one week prior to the actual start date of services. It gives the client a chance to meet the person's that will be caring for the home. It will also allow the service provider to familiarize themselves with the home so she/he will know where to find the items needed for the visitations such as cleaning supplies, water shut offs, alarms etc. This also allows the provider to pick up keys for visitation. Paperwork will need to be filled out such as the Client Information Sheet and Reservation Form. This visit is usually 45 minutes in length. Did you know that most insurance companies home policies can be effected when a home is left unattended for more than 72 hours? Most people don't. Our house sitting service provides the home owner with added security and damage protection. Included in this service is mail/paper retrieval - taking out the trash - turning on/off of lights, stereos, televisions - opening/closing of blinds - checking plumbing for leaks/freeze - completing a security checklist - alternating vehicles in the driveway - a light dusting/vacuum. This service is based on a 30 minute visitation. This is a 24 hour service. A service provider will stay at the clients home through the hours of 10:30 p.m. and 5:30 a.m. During the day time hours the service provider will visit the home and/or pet a minimum of two 30 minute visits. This is for the clients that do not want their home to be left empty for any amount of time through the night. This service can also be used for the home owner with an pet to which the client does not want to be left alone through the night. If extra time is required please discuss the situation with a customer care professional. During this service the provider is able to do the following: gather the mail/newspapers - take out the garbage - turn on/off lights, stereos, televisions - open and close blinds - complete a security checklist - a pet medical check-in and any other service agreed upon by the client and service provider. This service is for the client that wishes to return home and just wants to relax. It is also a great program for the busy family that never seems to have enough time to spend just enjoying their family or pets. A service provider will gladly take care of the following tasks: picking up groceries - dropping off and picking up dry cleaning/mail/packages - making a wine or beer run - water indoor plants - water outside gardens - cut the lawn - shovel drive/walk - and any other services agreed upon by the service provider and client. This service is based on a 30 minute time span. If additional time is needed, please see our pricing guide. This service is for those clients that have to leave the home for any amount of time on short notice or will be away from the home longer then your pet can "hold it" or the home will be empty for more than the 72 hour insurance comfort zone. Even if the forgetful mind cannot remember if the iron was turned off or not and you work out of town. This service applies to those clients that are needing to book the day of service required to 72 hours(3 days) before the services are required. The service provider will go to the clients home and provide the services of either pet programs and/or home services. The client will need to leave written instructions and a signed agreement at the home(recieved from a confirmation email from Nrphs), access to the home and a cheque for fees agreed upon. It is for every person that has no time, wishes to have more free time, or hates those dirty tasks. This is a basic cleaning service that requires approximately 45 minutes. The client can obtain this service as little or as often as he/she so wishes. The following tasks are contained in this program: Vacuum all rugs/floors - dust tables, doorways, tops of picture frames, ceilings, light fixtures - wipe down counter tops, cupboard doors, appliances and window sills - washing any dishes in the sink and on counter tops - take out garbage and recycling and any other task discussed with the service provider. This is a cleaning package for the client that wishes to have nothing to do with the dirty jobs. This package includes the following: cleaning toilets, tubs/showers- washing the inside and outside of the fridge - washing the bathroom floor, kitchen floor and front hall entrance - empty and remove the garbage from the homes waste areas - wash the inside of the windows and any other tasks discussed with the service provider. This service takes approximately 60 minutes and must be booked at least two weeks prior or earlier. This program is for our clients with or without pets. If a client has signed on to one of our home programs requiring access into the home, it is mandatory that the client sign up for this program. The client agrees to provide two sets of house keys so we can have immediate, hassle free access to their home and/or pet. Please note that if the client is not able to provide the keys to the home at the consultation visit and the service provider must make another trip to the home to pick up the keys there will be a fee for the extra trip. We can not wait until the day of service for these keys as that will only leave room for a possible misunderstanding or lock out. We are committed to being careful when our clients are away and have entrusted us to take care of their pet and home. Keys are encoded to protect against being linked to a particular home and when not in use, remain safely locked away at all times. In order to assure safety any person that is able to use a clients lock out key must show proof of identification and have their name on the list of approved persons entry list of that client. These are for the clients that require services living over a 25 km return trip distance from the service providers location. These add-ins also pertain to the clients that require some extra time and statutory holiday coverage. Please note that excessive clean-up applies to circumstances where there is more than the average clean up needed such as the after math of a family gathering or social event. Please see the pricing guide for fees. Please note that Niagara Regional Pet & Home Services will continually be expanding their services and programs to suit clients needs and to provide more complete all-in-one services. If you require a service that you do not see listed here please feel free to contact customer service by phone or email and let us now what your requirements are. Telephone: 289-969-0280 Electronic Mail: General Information: generalinfo@nrphs.com Sales: sales@nrphs.com Customer Support: customersupport@nrphs.com Webmaster: webmaster@nrphs.com
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